Support for older people in Auckland (West and North)

Local services providing care for older people in North and West Auckland (Health NZ Waitematā). These include Needs Assessment and Service Coordination (NASC) agencies, Meals on Wheels and nursing.


Needs Assessment and Service Coordination (NASC) agencies

The Needs Assessment Service assesses the needs of people who struggle with daily activities because of age, a health condition or disability. The goal of the needs assessment is to help people maximise their independence.

Needs Assessment Service (internal link)

NASC agencies organise help to stay at home, support services for carers and entry into residential care.

Needs Assessment and Service Coordination — Auckland (West and North)

There are Needs Assessment and Service Coordination agencies for:

  • North Shore
  • Rodney
  • Waitakere
  • Takapuna
  • Warkworth
  • Orewa
  • Wellsford
  • New Lynn
  • Titirangi
  • Henderson.

Needs Assessment and Service Co-ordination Auckland (West and North) — Healthpoint (external link)

Health New Zealand | Te Whatu Ora — Waitematā Auckland (West and North) (external link)


Other services for older people


Meals on Wheels

Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.

Meals on Wheels (internal link)

You usually need to be referred to the service by a healthcare provider.

The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.

Meals on Wheels community directory — Citizens Advice Bureau (external link) 

District nursing

To contact district nursing services:

Shuttle services

There are 3 shuttle bus services available:

  • hospital to hospital free visitor shuttle (Waitakere Hospital and North Shore Hospital, Monday to Friday)
  • community to hospital patient shuttle
  • Hato Hone St Johns health shuttle for West Auckland residents.

More information about travel options to and from our hospitals, including the shuttle services, is available on our hospital pages.

North Shore Hospital (internal link)

Waitākere Hospital (internal link)