Mental health services

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Urgent mental health and addiction care

If you or someone else is at risk of injury call 111

For advice in emergencies, contact:

Crisis Response operates from 8am to 9.30pm, 7 days a week. On-call staff are available for crises.This is a free service.

Services available

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Talk to your healthcare provider about the Primary Health Counselling Programme.

The programme can help with:

  • Anxiety
  • Depression
  • Stressful situations
  • Loss and grief
  • Problem solving
  • Increasing life satisfaction.

Contact us on:

CAMHS assesses and treats children and teenagers up to 18 years old with serious mental health disorders, suspected psychiatric disorders, and psychological disorders.

03 769 7670

CAMHS also provides:

  • Alcohol and drug services.
  • Support for children who have a family member with mental illness.
  • Guidance and skills for parents.

The Māori Mental Health Team provides clinical and cultural services for all areas of mental health on the West Coast. 

Phone: 03 769 7805 

Some mental health patients experiencing a crisis will need to stay in the Manaakitanga unit while they recover.

Mental Health Inpatient Unit (Manaakitanga) (internal link)

Be prepared before you contact us

When you call or visit a mental health service, we need to know who you are. To help us:

  • Have your ID, drivers licence, or passport ready.
  • Write down your National Health Index (NHI) number if you have it.
  • Write down your address.
  • If you want us to contact someone, write down a phone number for a trusted friend or family member.

We won’t share your information with anyone unless you want us to.

West Coast mental health services

Pact West Coast

Mental Health and addiction support for parents / caregivers.

03 768 6660

Pact West Coast (external link)

Emerge Aotearoa

Community based support service that promotes recovery and community involvement for people experiencing mental health issue or addiction. Offices in Grey and Buller Districts.

Freephone: 0800 000 029

Tautoko

A service for children and adults with intellectual disability and challenging behaviour.

03 768 0924

Family start

Intensive home visiting parenting support that focuses on the parent-child relationship and child development from pregnancy until 3 years of age; also supporting families to access welfare, health, education and other necessary services.

03 768 6568 Press “2”