Support for older people in West Coast

Local services providing care for older people in West Coast. These include Needs Assessment and Service Coordination (NASC) agencies, Meals on Wheels and nursing.

Needs Assessment and Service Coordination (NASC) agencies

The Needs Assessment Service assesses the needs of people who struggle with daily activities because of age, a health condition or disability. The goal of the needs assessment is to help people maximise their independence.

Needs Assessment Service (internal link)

NASC agencies organise help to stay at home, support services for carers and entry into residential care.

Needs Assessment and Service Coordination — West Coast

The agency contact for West Coast is Older Person’s Health, Complex Clinical Care Network.

  • Email: cccn@wcdhb.health.nz
  • Phone: 03 768 0481 (Monday to Friday 8am to 4:30pm)
  • Greymouth — address: Cowper Hub, 105 Cowper Street, PO Box 387, Greymouth 7805.
  • Buller and Reefton — address: 46B Cobden Street, PO Box 248, Westport 7866.

Older Person’s Health, Complex Clinical Care Network — Health New Zealand | Te Whatu Ora Te Tai o Poutini West Coast. (external link)

The network provides services for areas including: 

  • Greymouth
  • Hokitika
  • Reefton
  • Westport.

Other services for older people

Meals on Wheels

Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.

Meals on Wheels (internal link)

You usually need to be referred to the service by a healthcare provider.

The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.

Meals on Wheels community directory — Citizens Advice Bureau (external link) 

District nursing

To contact district nursing services:

Shuttle services

If you are at Te Nīkau, Grey Hospital and Health Centre and need treatment at another hospital as part of your care, Health New Zealand will arrange free transport. 

Hato Hone St John Health Shuttles

The St John Health Shuttle is a community service that transports people to and from medical and health-related appointments, Monday to Friday. Bookings need to be made between 9am and 3pm and at least 1 day before you need to travel.

The service is run by volunteers. A donation is greatly appreciated to help cover costs.

To make a booking:

Waka Ora Health Shuttle — Hato Hone St John (external link)

Rural travel options — Health New Zealand | Te Whatu Ora Te Tai Poutini West Coast (external link)