Physiotherapy services

Inpatient and outpatient physiotherapy services are available at all 4 hospitals in Northland. Community physiotherapy services are also available.


Contact us and locations

Hours

Monday to Friday, 8am to 4.30pm.

Location

Community Health Building
Bay of Islands Hospital

Contact

Phone: 0800 674 974 ext 2
Email: BOI.Physio@northlanddhb.org.nz

Hours

Monday to Friday, 8am to 4.30 pm.

Location

Physiotherapy and Occupational Therapy Departments Building

Drive around the back of the hospital, staying parallel to the main building, through the covered area between the buildings, turn right and the waiting room and car parking are on your right.

Contact

Phone: 0800 674 974 – Press the number for Dargaville Hospital Physiotherapy Service

Hours

Monday to Friday, 8am to 4.30pm

Location

Physiotherapy department
Level 2
Kaitaia Hospital

Contact

Phone: 09 408 0010 ext 4845

Hours

Monday to Friday, 8am to 4.30pm

Location

Level 1, above the main entrance Whangārei Hospital

Contact

Phone: 09 430 4101 ext 7525 
Email: NL-Physio@TeWhatuOra.govt.nz


Services provided

Treatments are free of charge, but there is usually a waiting list for Outpatients.

Services provided.

  • Musculo-skeletal problems.
  • Hand Therapy.
  • Respiratory assessment / treatment.
  • Hyperventilation syndrome.
  • Women’s Health such as stress incontinence.
  • Neurological conditions.
  • Amputees.
  • Pulmonary rehabilitation.
  • Orthopaedic rehabilitation.
  • Mobility assessments for walking aids.

Referral information

For outpatient physiotherapy a referral from your healthcare provider or specialist.  The department needs to view the referral before they are able to process the referral.


Community physiotherapy services

The Allied Health community physiotherapy service provides community based services for conditions not covered by ACC.

These are short-term interventions to address mobility issues or education about physical management, including for respiratory conditions.

Criteria for community based service is:

the person is unable to access outpatient services, or their need is specifically related to home environment.

Community Rehabilitation Service (CRS) operates within this and the occupational therapy teams. You may be visited in your home to develop a rehabilitation programme with achievable goals. The team can also refer you on to other services such as social work, dietetics, and speech-language therapy as needed. A referral from a health professional is required. 

Community Rehabilitation Service

Referral information

Referrals to the community physiotherapy service are through:

  • your healthcare provider
  • specialist (hospital or private)
  • allied health service
  • other agencies.

GP referrals are accepted through the RMSLite  e-referral system - 'Community Allied Health Referral'

Email all other referrals to the relevant hospital.

Whangārei

Email: SharedMailbox-PhysioNDHB@northlanddhb.org.nz

Bay of Islands

Email: BOI.physio@northlanddhb.org.nz

Kaitaia

Email: SharedMailbox-KTAPhysio@northlanddhb.org.nz

Dargaville

Email: DargavillePhysiotherapy@northlanddhb.org.nz

Hokianga

Phone Rawene Hospital: 09 405 7709.