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After hours and urgent medical
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Te Ara Tu o Ngāti Hine
Phone: 09 404 0241
Opening hours 8am to 5pm Monday to Friday
Bay of Islands Hospital
Hospital Road
Main Entrance and 44 Main Road
Moerewa.
Te Ara Tu o Ngāti Hine - Healthpoint
After hours rural primary care service
Ka Ora Telecare provides free health advice and treatment on weeknights (5pm to 8am) and 24 hours a day on weekends and public holidays.
The Ka Ora team will refer you to the in-person service available in your area if you need it.
Phone: 0800 252 672
Ka Ora Telecare
Contact us
Contact Bay of Islands Hospital at:
Bay of Islands Hospital
Hospital Road
PO Box 290
Kawakawa
Phone: 09 404 0280
Visiting hours
Visiting hours at Bay of Islands Hospital are:
11am to 8pm every day.
- Two people at a time may visit (this includes children).
- Visitors are asked not to visit if they are sick.
How to get to Bay of Islands Hospital
National Travel Assistance
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Bay of Islands Hospital map
Information for patients and visitors
Kaitiaki Partners in Care
Up to 2 kaitiaki can be nominated by a patient and their whānau to tautoko (support) and assist healthcare teams in providing excellent hauora (care for wellness and health of the whole person) for their whānau member in hospital care. One Kaitiaki may be present each day.
Accommodation
Whānau House is in the hospital grounds. Please tell staff as soon as possible if your whānau want to use the Whānau House as we have to arrange keys.
Smokefree
The hospital and grounds are smokefree and vape free at all times
Quiet Room
The hospital has a Quiet Room for patients and visitor use. Please ask for directions at reception.
Interpreters
If you are deaf or do not speak English as your first language, ask your nurse or midwife to arrange an interpreter for you.
Wi-Fi
Free WiFi is available for patients and visitors. In your mobile device settings and Wi-Fi connections, look for and connect to ‘Hospital Hotspot’ and follow the steps. Wi-Fi access is issued for a 24-hour period, after which you will need to repeat
the access connection steps.
For hotspot support
Phone: 0800 888 588, press 1 for technical support.