Accessing your healthcare information

You can access your healthcare information from your healthcare provider via patient portals like Manage My Health, ConnectMed or Health365. Northland health can send your hospital care documents to you via the Manage My Health patient portal.


Access your hospital care documents and notifications

To access your hospital care documents and notifications

If you have an activated Manage My Health account through your GP, you will have access to your hospital care documents (clinic letters and discharge summaries) that have been issued since November 2023.
 

If you don’t have a patient portal account through your GP

Ask your GP if they offer Manage My Health. If they do, ask to register and then activate your account. This will also enable you to access your hospital care documents.

If your GP uses another patient portal

If your GP uses Health 365 or ConnectMed, you can still have Manage My Health to view your hospital care documents. Next time you are at Whangārei Hospital, ask a reception staff member to register you with the Manage My Health hospital patient portal.

If you are not enrolled with a GP

If you are not enrolled with a GP you can still have a Manage My Health account to view your hospital care documents. Next time you are at Whangārei Hospital, ask a reception staff member to register you with the Manage My Health hospital patient portal.


To access your primary care information

Ask your healthcare provider about registering for the patient portal they use such as Manage My Health, Health 365 or ConnectMed. 

You will then be able to access information about your:

  • health conditions
  • allergies
  • prescriptions
  • immunisations
  • lab results
  • clinician notes
  • recall due dates.

Manage My Health also gives you access to hospital clinic letters, discharge summaries and referral updates.

Some portals let you:

  • book appointments
  • request repeat prescriptions
  • message your GP

Check with your healthcare provider to find out what they offer.


Other benefits of online portals

Other benefits include:

  • access and share your health information with a hospital service or commuity healthcare provider outside of your home district or region or if you are overseas
     
  • keep access to your health information if you move to a new house or move to another district or region or enrol with a new GP or community healthcare provider.

Accessing clinical records before November 2023