Oamaru Hospital emergency department (ED)

For critical or life-threatening emergencies go to the emergency department or dial 111

If you are not sure how serious the problem is, call Healthline at any time for advice on 0800 611 116

Oamaru Hospital has a 24-hour emergency department. It is accessible through the emergency entrance on Steward Street.

If you need to enquire about a patient in ED, call 03 433 0290

When to go to ED (external link)

Contact information

For general enquiries:

Postal address:

Oamaru Hospital
Private Bag 50059
Oamaru 9444


Visiting hours

Visiting hours are 2pm to 7pm daily.

How to get to Oamaru Hospital

The main entrance to the hospital is on Steward Street.

Oamaru Hospital
8 Steward Street
Oamaru 9400

Entry for the radiology department is on Severn Street.

Parking information

Car parking is available on Steward Street.

There is also a pick-up and drop-off area at the hospital entrance.

There are 3 car parks on Severn Street for radiology patients. They are opposite the Z petrol station and signposted.


Patient and visitor information

Māori Health Unit

The Māori Health Unit provides nursing and social support services to Māori and non-Māori patients and their whānau. We are here to support you and your whānau to achieve maximum health, wellbeing and independence.

Additional support is available for Māori and Pasifika to help ensure the return home after a hospital stay goes as well as possible.

We are committed to providing you with a holistic health service and aim to:

  • connect you and your whānau with resources and services
  • make sure that your return home is successful.

Māori health services — Otago and Southland (internal link)

Pacific Islands nurse specialist service

The Pacific Islands nurse specialist service is designed to assist Pacific people returning home after a hospital stay and to provide nursing follow-up. We aim to prevent the need for hospital admission by offering community care and home visits. There is ongoing contact with GPs and primary-based (community) services focusing on healthcare and education.

The service is available Monday to Friday.

Nurses work with the local Pacific Islands Trust, where other support and nurse-led clinics are available.

Due to the risk that fresh flowers pose to patients with respiratory disorders, there may be restrictions in place. If you are bringing flowers in or using florist delivery services, check with reception.

St John Ambulance Service hospital hosts and volunteers are here to assist you, whether you are a patient or a visitor, in the following areas:

  • emergency department
  • oncology department.

We provide 24-hour language support in more than 55 languages, including New Zealand Sign Language. We can support you in hospital, or if you need to see another healthcare provider.

Interpretation services can be provided face-to-face, by video or by phone.

How to book an interpreter

If you have a hospital appointment or have been admitted to the hospital, let a member of our staff know that you need an interpreter.

If you need to see another healthcare provider, such as a GP, let them know as soon as possible that you need an interpreter.

Interpretation services are free of charge for patients attending publicly funded appointments at healthcare facilities, either in the public hospital system or the community. This is subject to patient eligibility, such as residency.


All staff are trained to understand and respect diversity. Many have undertaken additional sign language, cultural and linguistic training.

The hospital and grounds are all smoke and vape free areas. If you are a patient we can help with nicotine replacement therapy.

Feedback

How was the care you or your whānau received at our healthcare providers in Otago and Southland? We welcome feedback, compliments or complaints to help us get things right.

Phone: 0800 683 006
Email: feedback@southerndhb.govt.nz

Otago and Southland feedback form (internal link)

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.