Support for older people in Bay of Plenty

Local services providing care for older people in Bay of Plenty. These include Needs Assessment and Service Coordination (NASC) agencies, Meals on Wheels and nursing.


Needs Assessment and Service Coordination (NASC) agencies

The Needs Assessment Service assesses the needs of people who struggle with daily activities because of age, a health condition or disability. The goal of the needs assessment is to help people maximise their independence.

Needs Assessment Service (internal link)

NASC agencies organise help to stay at home, support services for carers and entry into residential care.

Needs Assessment and Service Coordination — Bay of Plenty

There are Needs Assessment and Service Coordination agencies for:

  • Tauranga
  • Athenree
  • Katikati
  • Te Puke
  • Waihi Beach
  • Whakatane
  • Edgecumbe
  • Murupara
  • Ohope
  • Opotiki
  • Kawerau.

The agency contact for the Bay of Plenty is Support Net — Kupenga Hao Ite Ora. 

Support Net | Disability services and support — Health New Zealand Hauora a toi Bay of Plenty (external link)


Other services for older people

Meals on Wheels

Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.

Meals on Wheels (internal link)

You usually need to be referred to the service by a healthcare provider.

The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.

Meals on Wheels community directory — Citizens Advice Bureau (external link) 

District nursing

To contact district nursing services:

Shuttle services

These services are staffed by volunteers to help get you to and from health appointments and admissions. 

Hato Hone St John health shuttle service

The shuttle runs Monday to Friday (except public holidays). It covers urban Tauranga, Mount Maunganui, Pāpāmoa, Te Puke and surrounding areas such as Paengaroa, Pongakawa, Maketū and Pukehina.

When your appointment is over, the shuttle can be contacted to take you home again. A donation is requested to help cover costs.

This service needs to be booked at least 24 hours in advance.

To find out more or book a journey:

NZ Red Cross hospital transport service

This service covers the Pāpāmoa, Mt Maunganui and Tauranga area. To find out more: