Surgical ward at Whanganui Hospital

You can contact the Surgical ward by:

• Phone: 06 348 1234 ask for the Surgical ward

The Surgical ward is located at:

• Ward and Administration Block
• 100 heads Road
• Whanganui

8am to 8pm, every day.

Our clinical nurse manager who provides overarching leadership to support our team in providing you with the best care possible. The clinical nurse coordinator assists the manager with running the ward.

They are available 7am to 3:30pm, Monday to Friday. 

Model of care

When you are a patient or visitor in our ward you will notice that we use a 'team nursing' model for providing your nursing care. This includes a registered nurse or enrolled nurse, and health care assistants. The clinical nurse coordinator for each shift coordinates and oversees the care delivered to you. The team caring for you will introduce themselves to you at the beginning of each shift.

The wider multidisciplinary healthcare team includes:

• doctors
• physiotherapists
• nurses
• occupational therapists
• therapy assistants
• speech-language therapists
• social workers
• chaplains
• ward receptionists
• Spotless Services.

All of the team are here to care for you while you are here and on your return home.

Releasing Time to Care programme

Our ward focuses on improving ward processes and environments to help the healthcare team to spend more time on patient care, improving safety and efficiency.

Releasing Time to Care also means that we use:

• hourly rounding – where your nurse or healthcare assistant meets with you every hour to make sure your needs are being met. This is a great opportunity to catch up and ask any questions
• bedside handover – where your nursing team will come to your bedside or chair and discuss your care when one shift of nurses swaps with another shift of nurses. This makes sure you and your whānau are involved in decision-making and planning of your care and a good standard of care has been provided.