After hours and urgent medical centres
There is no emergency or primary care (family doctor) services available on-site.
If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Contact information
Physical address:
1 Tuakau Road
Hospital Road
Pukekohe
Auckland 2120
Mailing address:
Health New Zealand | Te Whatu Ora Pukekohe Hospital
1 Tuakau Road
Pukekohe
Auckland 2120
- Phone: 09 237 0600
How to get to Pukekohe Hospital
Travel assistance
Services available to take patients to and from appointments.
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
National Travel Assistance (external link)
If you need to attend a medical appointment but are having difficulty with transport, Franklin Family Support Services offers a system that may entitle you to a free or subsidised return trip.
For further details, please call Franklin Family Support Services at 09 238 6233.
Parking
Pukekohe Hospital provides six disability car parks at the front entrance. Additional parking is available along the driveway for patients. There are also 30 parking spaces for both patients and staff on the left as you enter the main drive. All parking is free, but space is limited, so please allow extra time for parking before your appointment.
Visiting hours
Visiting hours for family/whaanau are from 2pm to 8pm, with a limit of two visitors per patient at any one time during these hours.
Patients may have one key support person who can visit between 8am and 8pm, restricted to adults only.
Overnight visiting (8pm to 8am) for the key support person will be considered only under compassionate grounds.
No children under 16 years are allowed unless approved under compassionate grounds.
Patient and visitors information
All buildings and grounds within Health New Zealand Counties Manukau facilities are smokefree.
If you smoke regularly, your body is used to a steady supply of nicotine. When you stop smoking, it is the withdrawal from nicotine that causes discomfort. We can help you remain smokefree and be comfortable during your stay. To make being smokefree easier, staff can provide nicotine replacement therapy (NRT) as:
- patches
- lozenges
- gum.
Take steps to be smokefree before coming to hospital
If you know about your hospital admission in advance, take steps now to stop smoking. You can talk to your healthcare provider or contact the Living Smokefree Service. It is a one-stop-shop for smoking cessation in Counties Manukau and you can refer yourself:
- freephone 0800 569 568.
Living Smokefree Service Counties Manukau — Healthpoint (external link)
If you are pregnant
If you are pregnant, quitting smoking is one of the best decisions you will ever make for you and your pēpi. Smoking puts your pēpi at risk of many health problems.
ITS, in partnership with Counties Manukau Health, offers 24/7 interpreting and translation services to various government and private agencies. Within Counties Manukau and for Primary Healthcare providers, interpreting services are free, ensuring clear communication between patients and healthcare providers to prevent misdiagnosis and inappropriate treatment.
With a team of over 230 interpreters fluent in more than 90 languages and dialects, ITS specializes in medical, court, police, and government agency interpreting. Services are available on-site, via telephone, or through video conferencing, covering languages from Asian, African, European, Middle Eastern, and Pacific Island regions.
The booking office is located at the Manukau Health Park, and is staffed by coordinators from 8:00am to 4:30pm, Monday to Friday.
To make a booking, phone 09 276 0014 or email its@cmdhb.org.nz.