Scans and x-rays

Your healthcare provider will request your test. You will get a letter or a phone call with the time and place of your appointment. Make sure to call to confirm (if requested) so you do not lose your appointment.

If you do not get a letter or a phone call with your appointment details, contact your healthcare provider or hospital doctor.

You do not usually have to pay for your scan or x-ray if it is done at a public hospital. If you have medical insurance or are able to pay, you can talk to your healthcare provider about referral to a private provider.

ACC will usually pay if your scan or x-ray is needed because of an accidental injury. You may have to pay for some of the procedure. If you have medical insurance, some of the cost may be covered.

You will receive an appointment letter with details of your scan or x-ray along with instructions for any special preparation.

It is important to let the staff know when you arrive for your scan or x-ray if you are:

• pregnant or might be pregnant
• breastfeeding
• have had an allergic reaction to x-ray contrast in the past.

Call the number on your appointment letter if you:

• have mobility issues
• have hearing loss
• need an interpreter
• have any other questions.

Once the scan or x-ray has been taken, a radiologist will view the films or images and write a report about what it shows. They will send their report to the healthcare provider who requested the test. 

Your healthcare provider will discuss the test results with you. This is done at a follow up appointment or sometimes over the phone, by email or text message.