Online doctor appointments
Online doctor services often have appointments available on the same day. You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in. These appointments usually take place through a video app or a phone call. There will be a cost.
Why use an online doctor service
It is recommended that everyone living in Aotearoa New Zealand is enrolled with a local GP. If you need medical advice, this should be your first place to call for an appointment.
An online doctor service might be a good option instead of going to After Hours or Urgent Medical Centre if you need an appointment quickly and:
- your usual doctor cannot fit you in
- you are struggling to enrol with a local doctor.
Online doctor services are able to provide prescriptions.
Rural online doctor service – Ka Ora Telecare
Ka Ora provides phone and video consultations for patients in rural communities. It is free for children under 14 years old.
When you contact Ka Ora, they will advise you whether this service is available for you, if you are unsure.
Call Ka Ora on 0800 252 672 (weekdays 5pm to 10pm, weekends 8am to 10pm)
Online doctors anyone can access
Everyone in Aotearoa New Zealand can access these services including students and visitors.
Tend
See a GP online or in person. Download their app to book an appointment.
Emergency Consult
You can video chat with an expert emergency doctor on demand to access 24 hour urgent care.
Emergency Consult (external link)
Well Revolution
Talk to a doctor online without an appointment. Download the app for free.
Well Revolution (external link)
CareHQ Online Doctors
Download the CareHQ app to select an appointment date and time to see a doctor online.
Arataki Wellness Centre
Available 24/7 for prescription refills, second opinions, or guidance.
Online GPs you need to be enrolled with
Practice Plus
You will need to be enrolled with a GP who uses Practice Plus to use this service.
You can find out if your GP uses Practice Plus by looking for the Practice Plus booking button on your GP's website. Select the logo and you will be taken to a booking page.
MedOnline
Anyone in Aotearoa New Zealand can register to use MedOnline services and get a prescription. You need to be enrolled to use this service — but this is quick and easy to do.