After hours and urgent medical centres
If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
There is no after hours at Botany SuperClinic, but East Care Urgent Care is located on the same site. East Care provides A&E walk-in for accident and medical services.
East Care Urgent Care
260 Botany Road
Howick
Auckland 2013
Phone: 09 277 1516
East Care Urgent Care
Opening hours: 7am to 11pm, 7 days a week
Contact information
For general enquiries:
- phone: 09 277 1660
- phone (freephone): 0800 266 513
- email: customerservice@middlemore.co.nz
Postal address:
Botany SuperClinic
PO Box 98743
Manukau City
Auckland 2241
How to get to Botany SuperClinic
The main entrance to Botany SuperClinic is on Botany Road, Howick in East Auckland.
Botany SuperClinic
260 Botany Road
Howick
Auckland 2013
Bus
Buses stop regularly near Botany SuperClinic.
For timetables and maps, go to the Auckland Transport website.
Bus and train information — Auckland Transport (AT) Journey Planner
St Johns health shuttle
Hato Hone St John operates the Waka Ora Health Shuttle service (Monday to Friday) in some areas of the south and east of Auckland.
The service is free (koha or donations are welcome) and run by reliable, trained drivers. They can pick you up, take you to your appointment and home again.
For more information, phone (freephone) 0800 9252 672 between 8:30am and 3pm.
Parking
There is free parking, including disabled parking, at Botany SuperClinic.
Facilities
There is no café at Botany SuperClinic. The nearest café is next door at Kings Plant Barn, 280 Botany Road.
ITS offers 24/7 interpreting and translation services to various government and private agencies. Within the Health New Zealand | Te Whatu Ora Counties Manukau area and for primary healthcare providers, interpreting services are free, ensuring clear communication between patients and healthcare providers to prevent misdiagnosis and inappropriate treatment.
With a team of over 230 interpreters fluent in more than 90 languages and dialects, ITS specialises in medical, court, police, and government agency interpreting.
Services are available:
- on-site
- by telephone
- by video conferencing.
ITS covers languages from Asian, African, European, Middle Eastern, and Pacific Island regions.
The booking office is located at the Manukau Health Park and is staffed by coordinators from 8:00am to 4:30pm, Monday to Friday.
To make a booking:
- phone: 09 276 0014
- email: its@cmdhb.org.nz
Botany SuperClinic Pharmacy Kiwi Chemist is located at the entrance of the building.
Opening hours: 8am to 10pm, 7 days a week.
Phone: 09 277 1510
Email: Botany@kiwichemist.co.nz
Most prescriptions and pharmaceuticals are immediately available. A wide range of over-the-counter medicines is also available.
Botany Super Clinic Pharmacy Kiwi Chemist — Healthpoint
The Mercy Radiology team are experienced radiologists. East Care can refer you for an X-ray or other imaging services.
All buildings and grounds within Health New Zealand | Te Whatu Ora facilities are smokefree.
If you smoke regularly, your body is used to a steady supply of nicotine. When you stop smoking, it is the withdrawal from nicotine that causes discomfort. We can help you remain smokefree and be comfortable during your stay. To make being smokefree easier, staff can provide nicotine replacement therapy (NRT) as:
- patches
- lozenges
- gum.
Take steps to be smokefree before coming to hospital
If you know about your hospital admission in advance, take steps now to stop smoking. You can talk to your healthcare provider or contact the Living Smokefree Service. It is a one-stop-shop for smoking cessation and you can refer yourself by phoning (freephone) 0800 569 568
Living Smokefree Service Counties Manukau — Healthpoint
If you are pregnant
If you are pregnant, quitting smoking is one of the best decisions you will ever make for you and your pēpi. Smoking puts your pēpi at risk of many health problems.