Support for older people in Wellington and Hutt Valley
Local services providing care for older people in Wellington and Hutt Valley. These include Needs Assessment and Service Coordination (NASC) agencies, Meals on Wheels and nursing.
Needs Assessment and Service Coordination (NASC) agencies
The Needs Assessment Service assesses the needs of people who struggle with daily activities because of age, a health condition or disability. The goal of the needs assessment is to help people maximise their independence.
NASC agencies organise help to stay at home, support services for carers and entry into residential care.
Needs Assessment and Service Coordination — Wellington and Hutt Valley
Wellington — Capital and Coast
The agency contact for Wellington — Capital and Coast is Capital and Coast Care Coordination Centre.
- Email: wellington@careco.org.nz
- Phone: 04 238 2020 or freephone 0800 282 200 (Monday to Friday 8am to 5pm)
- Address: Capital and Coast Care Coordination Centre, 10 Wi Neera Drive, P O Box 50 544, Porirua 5240.
Capital and Coast Care Coordination Centre
The agency provides services across:
- Wellington
- Grenada
- Johnsonville
- Makara
- Paraparaumu
- Porirua
- Seatoun
- Kapiti Coast
- Waikanae.
Hutt Valley
The agency contact for Hutt Valley is Hutt Valley Service Coordination Centre.
- Email: hutt@careco.org.nz
- Phone: 04 566 2226 or freephone 0800 662 225 (Monday to Friday 8am to 5pm)
- Address: Hutt Valley Service Coordination Centre, Pilmuir House, Corridor 8, Pilmuir Street, PO Box 30 658, Lower Hutt 5010.
Capital and Coast Care Coordination Centre
The agency provides services across:
- Lower Hutt
- Upper Hutt
- Stokes Valley
- Petone
- Wainuiomata.
Other services for older people
Meals on Wheels
Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.
You usually need to be referred to the service by a healthcare provider.
The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.
Meals on Wheels community directory — Citizens Advice Bureau
District nursing
Wellington — Capital and Coast
The full district nursing service operates Monday to Friday from 8am to 4:30pm, with reduced service on evenings and weekends.
An on-call service operates between 10pm and 8am.
- Wellington — phone 04 806 2556
- Kapiti — phone 04 903 0224
- Kenepuru — phone 04 918 2011.
Hutt Valley
The full district nursing service operates Monday to Friday from 8am to 4:30pm, with reduced service on evenings and weekends.
- Hutt Valley — phone 04 570 9148.
Shuttle services
Wellington — Capital and Coast
Shuttle services operate between Wellington and Kenepuru hospitals. Patients, their caregivers and visitors can use this shuttle van service to travel between Kenepuru and Wellington hospitals free of charge.
You need to book a seat on this service, preferably at least 1 hour before travel.
- Email: shuttle.booking@ccdhb.org.nz
- Phone: 04 806 2708.
Timetables, travel times and departure points:
For Kāpiti Coast, the Kāpiti Health Shuttle runs Monday to Thursday:
- Freephone: 0800 502 066 extension 0 for bookings
- Kāpiti Health Shuttle booking details and other transport options
Hutt Valley
The Wellington Free Ambulance patient transfer service takes people to scheduled medical appointments and treatments.
This is a pre-booked and arranged service that is accessible on a referral basis, and is organised by your healthcare provider.
For private transfers and general enquiries:
- phone 04 499 9909.