Wairarapa Hospital support services

Wairarapa Hospital has a range of support services available.

For information, assessment and access to funded support, contact FOCUS to discuss your needs.

FOCUS: Support services in Wairarapa (internal link)

If you are feeling unwell, need advice or are not sure if you need to see a healthcare provider, call Healthline on 0800 611 116 for free advice from trained registered nurses 24 hours a day, 7 days a week.

Agencies and services in the community and at home

Age Concern Accredited Visiting Service (AVS) is a befriending service that provides regular visits to older people who would like more company. Visitors are volunteers who are keen to spend time with an older person for about an hour each week to enjoy conversation and shared interests and activities. No referral is needed.

Age Concern Wairarapa (external link)

Age Concern Elder Abuse Response Service (EARS) is free and confidential. The service employs professional staff to work with older people and their carers to provide support and advocacy so older people can be happy, healthy and safe. No referral is needed.

Age Concern Wairarapa (external link)

Community Services (Homelinks) provides home help and personal care services to maintain independence. Provides short-term carers for people recovering from illness.

Access Community Health provides home and community support services to enable independent living. Contact:

Masterton Community Health provides home services to maintain independence. Find short-term home help and personal carers to help recover from illness.

Home help and personal care and assistance. No referral required.

A free service for people who live alone or feel a bit lonely. Volunteers phone clients regularly to check that everything is fine. This free service is fully funded by donations.

Contact Wairarapa Care Network for day care, personal care and nursing care services for Masterton and surrounding districts.

Phone 06 378 8809

Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.

Meals on Wheels (internal link)

You usually need to be referred to the service by a healthcare provider.

The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.

Meals on Wheels community directory — Citizens Advice Bureau (external link)


Short and long term residential care in Wairarapa

All residential care facilities in Wairarapa offer short term and respite care to give older people and their carers a short break.

If your needs cannot be supported at home and you are considering residential care, you will require a needs assessment.

Needs Assessment Service (internal link)

The assessment will determine your eligibility for funded aged residential care.

For an assessment in the Wairarapa region, contact FOCUS.

Different types of rest home and care facilities and differing levels of care are available in the Wairarapa region. You may need short or long term support. 

The Residential Care Subsidy can help with the cost of care. Find out more at Work and Income.

Residential Care Subsidy —  Work and Income (external link)

Information about all Wairarapa residential care facilities and their latest audit reports can be found at the Ministry of Health:

Rest homes — Ministry of Health (external link)

Choose your residential care — New Zealand Government (external link)

Eldernet also provides an extensive and trusted directory of services related to older people, including a database of community groups, organisations, home services, rest homes and retirement villages.

Eldernet  (external link)

A range of other residential options for buying or renting are also offered by Wairarapa residential providers. 


Information and advocacy groups in Wairarapa

Age Concern Wairarapa provides advocacy, social connection, events, education and information for older people.

Digital Seniors is a non-profit organisation that launched from the Wairarapa in 2018. We provide free tech support to seniors aged 65+, for their wellbeing and digital empowerment.

Digital Seniors (external link)

Hospice is a wrap-around service of care that supports people who have a life limiting illness, as well as their whānau and carers. We offer this service in Wairarapa for free.

 Hospice Wairarapa (external link)