After hours/urgent medical centres
If you cannot wait to see your usual doctor, nurse, or healthcare provider, or you do not have one, go to an after-hours/urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
Wairarapa After Hours Service is based at Masterton Medical Centre at 4 Colombo Road, Lansdowne, Masterton. You do not have to be enrolled to use this service. Bring your Community Services Card with you if you have one.
Contact Masterton Medical Centre on 06 370 0011
Opening hours
Weekends and public holidays 9am to 5pm.
On Christmas Day, there is an oncall system, call Healthline first on 0800 611 116.
Clinics are open to South Wairarapa residents requiring urgent doctors appointments. You do not have to be enrolled to use these services.
Pae tu Mokai Featherston Medical (external link) — Monday, 5pm to 7pm
Carterton Medical Centre (external link) — Tuesday, 5pm to 7pm
Greytown Medical Centre (external link) — Wednesday, 5pm to 7pm
Martinborough Health Centre (external link) — Thursday, 5pm to 7pm
Ka Ora provides phone and video consultations for patients in rural communities. It is free for children under 14 years old.
When you contact Ka Ora, they will advise you whether this service is available for you, if you are unsure.
Call Ka Ora on 0800 252 672 (weekdays 5pm to 10pm, weekends 8am to 10pm)
Learn more about Ka Ora (external link)
Hospital contact information
For general enquiries (including ED) call:
Postal address:
PO Box 96
Blair Street
Masterton 5840
New Zealand
Dial (06) 946 9800 then dial the extension when prompted:
- Ophthalmology (eyes) and Spirometry: 4158
- Endoscopy: 4900
- Orthopaedics and Plastics: 4153
- Orthotics, Lymphedema, Endocrinology: 4154
- Urology, Medical and Cardiology: 4152
- General Surgery and Neurology: 4159
- Oncology, ENT, Audiology and Gynaecology: 4170
- Gastroenterology: 4900
- Obstetrics, Paediatrics: 5610
- Te Manu Rongo | ENT/Audiology House (for cancellation on the day): 5619
For GPs making a patient referral, use RMS Lite. You can also email: outpatients@wairarapa.dhb.org.nz
To access your patient information, complete a Patient Information Form.
Patient Information Form [PDF, 216 KB]
Email this to: RES-PatientInfoReq@wairarapa.dhb.org.nz
Post to:
Patient Information
Officer Health Records
Wairarapa Hospital
PO Box 96
Visiting hours
Wairarapa Hospital visiting hours are 2pm to 8pm, 7 days a week.
In most wards, the morning is reserved for treatments and doctor’s rounds, and 12pm to 2pm is quiet rest time for all patients so visitors are not recommended.
There may be cases where you would like to visit outside of these hours. Special arrangements can be made with the Charge Nurse if you are visiting children, seriously ill, or terminally ill patients.
Talk to the staff if you have questions about your visit.
How to get to the hospital
Wairarapa Hospital is located on the corner of Te Ore Ore Road and Blair Street. The main entrance is on Te Ore Ore Road.
Te Ore Ore Road
Lansdowne
Masterton
5810
By bus
Bus route 200 connects Martinborough, Featherston and Greytown to Wairarapa Hospital approximately every 45 minutes from around 8:30am to 5pm on weekdays, and every few hours on weekends.
200 bus timetable and fares — MetLink (external link)
Bus route 203 is a local Masterton service that runs 3 trips on weekdays only.
Mobility transport
Driving Miss Daisy provides mobility transport and disabled persons transport throughout Wairarapa.
Freephone: 0800 948 432 or 06 377 0232
Free St John Wairarapa Health Shuttle
St John run a free health shuttle runs between Masterton, Carterton, Greytown and surrounds — 8:30am to 3:00pm, Monday to Friday.
St John run a free health shuttle between Martinborough, Featherston, Greytown, Carterton, and Masterton. They will also travel to Palmerston North, Lower Hutt, and Wellington.
Bookings are essential. You must bring your own car seat for a child if you need one.
The service is free, but donations are welcome.
Phone: 0800 589 630 or 06 378 7933.
National Travel Assistance
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
Parking information
There is free car parking for patients and visitors available at the front of the hospital.
There is also parking on the road but be aware of parking restrictions in the area.
Facilities
The hospital cafe is to the right past reception and Outpatients. It is open Monday to Friday, 7:30am to 3pm. It is closed on public holidays.
Patients and visitors to the hospital can log in to the 'DHB Patient Wifi' using their National Health Index (NHI) number.
Patients can ask a staff member for help accessing, and visitors please ask at reception.
Located at the centre of the hospital, the Whānau Room provides a calm, comfortable space for families and whānau visiting patients.
Mobile phones can be used in some areas, but there may be times you will be asked to switch your phone off.
Televisions are provided in most ward lounges. Consider others and use your TV and radio with earphones.
All meals are provided and patients are given a menu to select from. If you have any special requirements chat to our staff.
The hospital and grounds are all smoke and vape free areas. If you are a patient we can help with nicotine replacement therapy.
The chapel is open at all times for reflection and quiet retreat. All patients, staff and visitors are welcome to attend services in the chapel or visit at any time.
Hospital map
![Wairarapa hospital map [JPG, 3.4 MB]](/assets/Locations/Maps/wairarapa.jpg){kind=link}
Patient and visitor information
Māori Health Directorate
The Māori Health Directorate is available to provide support and advice for individuals and whānau who require assistance.
- Email: MaoriHealth@wairarapa.dhb.org.nz
- Phone: (06) 946 9800
South Wairarapa residents can freephone 0800 946 9800.
Pacific Health
For information and support for Pacific patients, their families and communities:
- Email: Tusiga.Sealiimalietoa@tewhatuora.govt.nz
- Phone: 027 299 3958 (Monday to Friday, 8:30am to 5pm)
If you need a language interpreter let our staff know. They can assist with booking an interpreter for your appointment through Interpreting New Zealand.
Interpreters are not always available at short notice so give as much notice as possible.
Interpreting New Zealand (external link)
Let us know about your disability needs, so we can support you during our hospital visit.
NZSL interpreters
If you need an NZSL interpreter let our staff know.
We use an interpreter service called iSign. Please note that NZSL interpreters are not always available at short notice.
Letting us know your disability needs
Letting us know about your disability needs means we can better support you during your hospital visit.
My Health Passport
To save you repeating information to your doctor or health and disability services, use My Health Passport. It explains how you want health professionals to communicate with you and help you.
The passport is a booklet you fill out and take with you to visit health and disability services.
My Health Passport — Health and Disability Commissioner (external link)
Contact the disability team
The disability team are available Monday to Friday 8am to 4pm. They service Wellington, Hutt, and Wairarapa hospitals.
- Phone: 0800 347224 (0800 Disability)
- Text: 021 578 307
- Email: disability@TeWhatuOra.govt.nz
If you are visiting someone at Wairarapa Hospital, and need somewhere to stay:
- Email: MaoriHealth@wairarapa.dhb.org.nz
- Phone: (06) 946 9800
All requests will be considered.
South Wairarapa residents can freephone 0800 946 9800.