Support for older people in Rotorua and Taupō
Local services providing care for older people in Rotorua and Taupō. These include Needs Assessment and Service Coordination (NASC) agencies, Meals on Wheels and nursing.
Needs Assessment and Service Coordination (NASC) agencies
The Needs Assessment Service assesses the needs of people who struggle with daily activities because of age, a health condition or disability. The goal of the needs assessment is to help people maximise their independence.
Needs Assessment Service (internal link)
NASC agencies organise help to stay at home, support services for carers and entry into residential care.
Needs Assessment and Service Coordination — Rotorua and Taupō
There are Needs Assessment and Service Coordination agencies for:
- Rotorua
- Kinloch
- Ngongotaha
- Reporoa
- Taupō
- Tūrangi.
The agency contact for Rotorua and Taupō is Lakes Needs Assessment Service Coordination.
- Email: nasc.admin@lakesdhb.govt.nz
- Phone: 07 343 1030
- Address: 2 Ranolf Street, Victoria, Rotorua 3010.
Needs Assessment Service Coordination for Rotorua and Taupō — Healthpoint (external link)
Other services for older people
Meals on Wheels
Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.
Meals on Wheels (internal link)
You usually need to be referred to the service by a healthcare provider.
The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.
Meals on Wheels community directory — Citizens Advice Bureau (external link)
District nursing
To contact district nursing services:
- Rotorua — phone 07 349 7940
- Taupō — phone 07 376 1008.
Shuttle services
Lakes Transport Services is available for Health New Zealand patients needing transport to attend out-of-town health-related appointments.
The service is available in Rotorua, Taupō and Tūrangi for people who meet the criteria for National Travel Assistance.
National Travel Assistance (internal link)
Hato Hone St John health shuttle service
Hato Hone St John Health Shuttle is a volunteer driver service for patients attending doctor visits, dental appointments, specialist appointments, hospital day-stays for minor surgery and any other health appointments.
When your appointment is over, the shuttle can be contacted to transport you home again.
This service needs to be booked at least 24 hours in advance.
Freephone: 0800 824 325
A donation is requested to help cover costs.