Kaikōura emergency department

Kaikōura Health does not have an ED. For critical or life-threatening emergencies dial 111

If you are not sure how serious the problem is, call Healthline at any time for advice on 0800 611 116.

When to go to ED (external link)


After hours and urgent medical centres (A&E)

We provide walk-in clinics on the weekends and public holidays for urgent and emergency care. We see people with urgent conditions as a first priority. All other patients are seen on a first-come first-served basis.

After-hours charges will apply.

Doctor services online or over the phone often have appointments available on the same day. You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in. There will be a cost.

Online and over-the-phone GP appointments (external link)


Contact information

To contact Kaikōura Health reception, call: 03 319 3500​

To contact the general practice, call: 03 319 3501


Visiting hours

Kaikōura Health visiting hours are 10am to 12pm and 3pm to 8pm, every day. Contact our nursing staff to visit outside of these hours.

Maternity

Support people for women giving birth can visit at any time. The number of support people is at the discretion of the woman giving birth.

Our recommended visiting hours for others are 3pm to 7pm.


How to get to Kaikōura Health

Kaikōura Health is at:

25 Deal Street
Kaikoura

Parking information

For cars

Free car parking is available directly in front of the hospital and on Deal Street.

For Bikes

There are six narrow tyre and four fat tyre bicycle stands at the side of the building, and an additional four space bicycle stand in the front of building.

Kakōura Health facilities

Wi-Fi and free internet access

Free public Wi-Fi internet access is available in most hospital areas.

Food and drink vending machines

Patient and visitor information

Language interpreters

We offer a 24-hour interpreter service for people who:

  • speak English as a second language
  • have hearing loss
  • use New Zealand Sign Language.

The service is free. Speak to your healthcare team to arrange an interpreter.

Feedback on Kaikōura Health

How was the care you or your whānau received at our healthcare providers in Canterbury? We welcome feedback, compliments or complaints to help us get things right.

Canterbury feedback form (internal link)

You can also fill out a paper feedback form at the facility.

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.