After hours and urgent medical centres (A&E)
If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
There are pharmacies with extended hours next to each Christchurch after hours clinic.
Open 8am to 8pm every day.
4 Yaldhurst Road
Church Corner
Upper Riccarton
Christchurch
Phone: 03 343 3661
Contact information
Visiting hours
Burwood Hospital visiting hours are 11am to 7pm, everyday. We encourage all visitors to wear a medical face mask.
How to get to the hospital
Address:
Burwood Hospital
300 Burwood Road
Christchurch
Buses
Two Metro buses stop at the main entrance to Burwood Hospital.
Halswell/Queenspark timetable | Metro
New Brighton/The Palms timetable | Metro
St John Health Shuttle service
The St John shuttles are staffed by volunteers. They can get you to medical appointments if your health or mobility makes them hard to get to. The shuttle is accessible for wheelchairs.
The service operates Monday to Friday. Book the shuttle at least 24 hours before your appointment. You can contact the service to take you home again after your appointment is over.
To make a booking with St John Health Shuttle, call 0800 103 046
St John Health Shuttle asks for a donation to cover costs.
Out of town transport
If you are from the Canterbury health district but live far away from the hospital, the Ministry of Health may pay your travel expenses to and from Christchurch. There may also be funding for accommodation.
Discuss this with the nurse in charge or social worker before you leave hospital.
Parking information
Car parks
There is free 4 hour parking and a drop-off zone through entry 1 on Burwood Road. For patients having surgery, the best entry and parking to use is entry 5 on Mairehau Road.
Cars that are parked for more than 4 hours or returning to the car park on the same day may receive a breach notice and a fine.
Bicycle parks
There is bike parking outside the main hospital entrance near entry 1.
Mobility parks
There is mobility parking close to the hospital main entrance (through entry 1) and near the rear hospital entrance (through entry 5).
Facilities
Food and drink
Travis Courtyard Cafe
The cafe is located on the ground floor and serves food and drinks to take away.
Opening hours:
- 8am to 4pm Monday to Friday
- 8:30 to 3:30pm weekends and public holidays.
We do not allow animals in the cafe except for disability assist dogs.
Pharmacy
A Unichem pharmacy is located in the main reception area in the hospital. It is open Monday to Friday, 8:30am to 5pm. To contact the pharmacy, call 03 383 7128
Hospital volunteers shop and post services
The volunteers gift shop has a range of products and services:
- gifts
- clothing
- magazines
- toiletries
- fresh flowers
- limited New Zealand Post services.
It is open Monday to Friday, 9:30am to 4pm in summer and 9.30am to 3.30pm in winter. It is closed on public holidays and from Christmas Day until the middle of January.
To contact the volunteer shop, call 03 383 9499
Hairdresser
Burwood Hair Boutique is located on level 1 of Burwood Hospital. It offers concession discounts and a loyalty programme.
Opening hours:
- Monday to Friday, 9am to 5pm
- Saturday, 9am to 1:30pm.
Contact details:
- phone: 03 387 1388
- website: www.burwoodhospitalsalon.co.nz
Wi-Fi and free internet access
Free public Wi-Fi internet access is available in most hospital areas.
To use the free Wi-Fi service:
- When you turn on your Wi-Fi on your mobile device or laptop computer, select “DHB Public Wi-Fi” from the list of options.
- Your device should automatically open a web page where you can accept the terms and conditions.
- You will be able to browse the internet or access your emails.
Note:
- sites and content deemed inappropriate will be blocked when using the free Wi-Fi
- it is not possible to download movies and other large files
content accessed by people within Te Whatu Ora facilities on their own network is subject to Te Whatu Ora policy.
Burwood Hospital map
Patient and visitor information
You should not come to our facilities as a visitor or support person if you are unwell. We encourage you to wear a surgical or medical mask when visiting and ask that you clean your hands with the alcohol-based hand gel we provide.
Patients can have more than one visitor except in some situations, for example rooms with more than one patient where it can cause overcrowding.
We offer a 24-hour interpreter service for people who:
- speak English as a second language
- have hearing loss
- use New Zealand Sign Language.
The service is free. Speak to your healthcare team to arrange an interpreter.
All of our hospital grounds are smoke and vape free. If you are a patient we encourage you to discuss quitting smoking with your doctor or nurse. We offer free nicotine patches, gum and lozenges.
If you want help to quit, contact Te Hā Waitaha:
The hospital chaplains have been theologically and clinically trained and licensed to work in a hospital.
The chaplains are available to support people of all religions and cultures. They can also contact your own religious or spiritual advisor and ask them to visit.
Your nurse, social worker, ward clerk or doctor can arrange for a chaplain to visit you, or you can ask to speak with a chaplain when you see them in the ward.
To contact our chaplains, call 03 364 0640 (extension 89555)
After hours and weekends, you can ask to be put through to the on-call chaplain.
Flowers and potted plants are not allowed in the following wards and units:
- admitting unit
- post-anaesthetic care unit and recovery unit
- progressive care unit.
Check with ward staff for Ward FG (spinal unit) and Ward CG (brain injury).
You have the right to request access or changes to the information that we hold about you.
Request access to your personal health information