Support for older people in Auckland (West and North Shore)

Local services providing care for older people in Auckland (West and North Shore). These include Needs Assessment and Service Coordination (NASC) agencies, Meals on Wheels and nursing.


Needs Assessment and Service Coordination (NASC) agencies

The Needs Assessment Service assesses the needs of people who struggle with daily activities because of age, a health condition or disability. The goal of the needs assessment is to help people maximise their independence.

Needs Assessment Service (internal link)

NASC agencies organise help to stay at home, support services for carers and entry into residential care.

Needs Assessment and Service Coordination — Auckland (West and North Shore)

There are Needs Assessment and Service Coordination agencies for:

  • North Shore
  • Rodney
  • Waitakere
  • Takapuna
  • Warkworth
  • Orewa
  • Wellsford
  • New Lynn
  • Titirangi
  • Henderson.

Needs Assessment and Service Co-ordination Auckland (West and North Shore) — Healthpoint (external link)

Health New Zealand | Te Whatu Ora — Waitematā Auckland (West and North Shore) (external link)


Other services for older people

Meals on Wheels

Meals on Wheels is a support service that prepares and delivers a subsidised hot midday meal.

Meals on Wheels (internal link)

You usually need to be referred to the service by a healthcare provider.

The Citizens Advice Bureau has contact details for Meals on Wheels services in each region.

Meals on Wheels community directory — Citizens Advice Bureau (external link) 

District nursing

To contact district nursing services:

Shuttle services

There are 2 shuttle bus services available:

  • hospital to hospital free visitor shuttle (Waitakere Hospital and North Shore Hospital, Monday to Friday)
  • community to hospital patient shuttle.

Freephone 0800 10 11 90 to reserve your seat.

Bookings are essential and must be made 24 hours before transport is required.

Shuttle services for Auckland (West and North Shore) — Health New Zealand (external link)