You should report the results of your rapid antigen test (RAT) if you test positive or negative. You can do this online through My Covid Record or by calling the helpline.
Reporting results in My Covid Record
Anyone in New Zealand aged 12 or over can sign up for My Covid Record.
First, you will need to create a My Health Account, which allows you to access your health information online. You will need your own email address to create an account.
My Covid Record
Once you have an account, you can upload your results:
- Log in to My Covid Record | mycovidrecord.health.nz
- Under ‘Self-report a Rapid Antigen Test (RAT) result’, tap or click ‘Report a test result’.
- Read the information provided and tick the box if you agree with the privacy statement. Tap or click ‘Continue’.
- Enter your mobile number, and tick the box if you consent to receiving COVID-19 information. Tap or click ‘Continue’.
- Indicate which lines are visible on your test by selecting ‘Yes’ or ‘No’.
- Tap or click ‘Enter result’.
- Confirm you want to record your result on your official health record by clicking ‘Yes, enter result. ‘
- Advice about what to do next will appear.
If you have entered the wrong result by mistake, you will have 20 minutes to remove it.
Video: How to report a rapid antigen test (RAT)
Get help using My Covid Record
If you do not have a unique email address, a valid ID, cannot confirm your identity, or need help with My Covid Record, contact the Ministry of Health team, 8am to 5pm, 5 days a week. It will help to have your NHI number ready.
Email: help@mycovidrecord.min.health.nz
Call: 0800 222 478
Reporting results over the phone
If you are having trouble using My Covid Record, you can report the results of your RAT over the phone by calling 0800 222 478 and choosing option 3.
Use this option if you are reporting a RAT result for a child under 12.
